COVID-19 Safe Plan - Heal'r
Facebook Youtube Instagram Email

COVID-19 Safe Plan

COVID-Safe Training for our Staff:

All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.

Wearing a face mask in centre:

The current government restrictions require all Victorians to wear a fitted face mask that covers the nose and mouth when they leave their home. This means that face shields, bandanas, scarves, loose snoods, or loose neck gaiters on their own are no longer considered a sufficient face covering.

These restrictions also apply at our centre. All staff will be wearing a face mask in the centre, unless they are doing an activity that is exempt from the restrictions. For instance, our group fitness instructors do not need to wear a face mask when they are instructing a class (but they will be required to wear a mask at all other times!).

Visitors are also expected to wear a face mask when they visit the centre. Again there are exemptions for visitors who are doing physical activity where they are out of breath or puffing, such as:

Staff and visitors are also exempt from wearing a face mask when they are having their temperature scan or when they are consuming fluids or food. If you are unsure of when you must wear a mask, please ask one of our friendly staff who will be able to provide you with the correct guidance.

Booking an Appointment or Class:

To ensure we are following the government’s health guidelines, there will be a restricted number of people allowed within a space at any given time.

We have our online booking system set up for appointments to which comply with the set number of people within the centre. Our classes are also limited to sizes allocated on our scheduling system that comply with restricted guidelines.

Temperature Scanning:

Please allow time before your appointments or classes to have your temperature checked. All staff and visitors will be scanned upon entry and anyone who displays a temperature of 38°C or above will not be allowed to enter the facility.

Signage & Instructions:

Signage is displayed, visible from outside Heal’r on the expectations of maintaining a COVID-Safe Environment. Hygiene Signage and social distancing signage will be displayed throughout the facility to help everyone follow guidelines.

Social Distancing In Heal’r:

A safe distance of 1.5 metres between people will be required throughout Heal’r  at all times.

Staff and visitors will be counted as they enter and exit spaces, and some seats and equipment have been removed to ensure social distancing is possible.

Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including social distancing requirements, they may politely be asked to leave the facility by a staff member.

Hygiene & Cleaning:

When you arrive at the facility, the first thing you will notice is hand sanitiser at all entry and exit points, with the expectation that everyone (staff and visitors) sanitise their hands before entering. Hand sanitiser will be available throughout the centre and in bathrooms.

The entire facility will be cleaned every 24 hours and high touchpoints, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day. Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.

When to not visit Heal’r:

Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.

Want Heal'r Gut Tips?

There are no products